Shipping policy
🚚 Shipping Policy – Fresh n Fresh
At Fresh n Fresh, we carefully pack and deliver fresh seasonal fruits so they reach you safely, fresh, and full of natural taste.
1. Order Processing
Once your order is placed, our team starts preparing it with care.
We select, check, and pack the fruits properly before dispatch to maintain freshness and quality.
2. Delivery Time
📍 Lahore to Lahore: Usually delivered within 1–2 working days.
🚚 Other cities: Delivery usually takes 3–4 working days, depending on the city, distance, courier service, and location.
Delivery time may vary from city to city because some cities are closer and some may take longer.
3. Delivery Charges
Shipping charges may depend on your location and order size.
The final delivery charges will be shown at checkout or confirmed before dispatch.
4. Packaging
📦 Every order is packed carefully to protect the fruits during delivery.
Our goal is to maintain freshness, reduce damage, and deliver fruits in the best possible condition.
5. Delivery Address
Please make sure your delivery address and phone number are correct before placing the order.
Fresh n Fresh will not be responsible for delays caused by incorrect address, wrong phone number, or customer unavailability.
6. Delivery Delays
Sometimes delivery may be delayed due to:
🌧️ Weather conditions
🚚 Courier delays
📍 Remote locations
📞 Customer unavailability
🛣️ Road or traffic issues
We appreciate your patience in such situations.
7. Damaged or Missing Items
If your order arrives damaged or something is missing, please contact us within 24 hours of delivery with clear pictures of the fruit and packaging.
Our team will review the issue and guide you properly.
8. Contact Us
For any shipping or delivery-related questions, feel free to contact us:
📞 Phone: +92 323 5206205
📧 Email: freshnfresh95@gmail.com
Our Promise
At Fresh n Fresh, we do our best to deliver every order fresh, safely packed, and handled with care from orchard to your doorstep. 🌿